General Terms and Condition

1. Registration

All mat lessons as well as group classes on equipment have to be registered in advance in the online system via the website and can also be cancelled if necessary. If the booking system does not work, registrations and cancellations can be made via SMS or email. Individual units (solo, duet) can be booked by phone or email. 

2. Beginning of the lesson

Please arrive in good time before the start of the training so as not to disturb the training. Times missed due to delay cannot be made up. 

3. Cancellation 

Appointments must be cancelled in the online system no later than 24 hours in advance; in case of later or no cancellation, the full hour will be charged. In case of too few participants or illness, the trainer reserves the right to cancel the lesson up to 24 hours in advance and offer an alternative lesson.

4. Terms of payment

The blocks and participation fees must be paid in cash or by bank transfer before the start of the first unit.

5. Validity of the blocks

The blocks are valid for 6 months from the first hour and can neither be transferred nor refunded.

6. Liability

In case of loss of clothes, money or valuables in the cloakroom or studio, no liability will be accepted. No liability claims can be made against movemus e.U. for consequences of improper execution of exercises.

7. State of health

If you have health problems, you should always seek the advice of a doctor before starting Pilates training, whether Pilates training is recommended or not. In individual cases, it is recommended that individual training units are initially preferred to group training. The customer trains at his own responsibility and risk, this applies equally to training in the studio, online lessons and video training.